Contact Us

Insight Business is headquartered in Louisville, KY. For general business correspondence, please send mail to:

Insight Business
10168 Linn Station Rd.
Louisville, KY 40223

Billing Remittance Address

InsightBusiness
PO Box 740273
Cincinnati, OH 45274-0273

Thank you for your interest in Insight Business. Our customer support team is standing by to assist in any way possible. Please also see our Support Page for additional tips and channel guides.

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Tech Support

Billing Questions

Sales

Service Areas

Kentucky

Bowling Green
Covington
Florence
Henderson
Lexington
Louisville

Indiana

Evansville
Jasper
New Albany

Ohio

Columbus

Calling from other areas? Call 1-877-972-4100 option # 2 for sales (Please listen to entire menu before making your selection)

Contact Us By Email

Please select one of the following service requests:

Sales Request Form

Please complete the following form. A professional representative will contact you within 48 hours.

Change of Billing Address Form

Please complete the following form. Change of billing address requests will process no later than one complete billing cycle.

Please note: This for is for billing address change ONLY. If you have changed your serivce address please contact customer support immediately.

Customer Service Request Form

Please complete the following form. Our customer service team is standing by and will address your concern.

Billing Question Form

Please complete the form below. All billing inquiries will be processed within 48 hours.

General Inquiry Form

Please complete the form below. A professional representative will review your inquiry and respond within 48 hours.

Enterprise Contact Form

Please complete the following form. A professional representative will contact you within 48 hours.

Please fill out all required fields.

Missing values are highlighted

*First Name:

*Last Name:

*Email:

*Day Phone:

Other Phone:

Account Information

*Business:

*Account#:

Business Address

*Business:

Website:

*Address:

Address 2:

*City:

*State:

*Zip:

Services to be quoted:

Data Services (Internet Connectivity)

Phone Services

Video Services

Website Hosting Services

If this is not the address at which you are requesting service, please provide the address at which installation will be requested:

Installation 1

Address:

Address 2:

City:

State:

Zip:

Installation 2

Address:

Address 2:

City:

State:

Zip:

Additional Information:

Old Address Information

*Business:

*Address:

Address 2:

*City:

*State:

*Zip:

New Address Information

*Business:

*Address:

Address 2:

*City:

*State:

*Zip:

*Effective Date:

Additional Information:

Please indicate if any of the following concerns are related to your billing question (choose more than one if needed):

I do not have one or more of the services listed on my invoice.

The current billing amount is too high or too low.

I have a balance from a previous invoice that I have already paid.

My billing address changed (complete the change of address form).

I am no longer receiving any Insight Business services.

Other

If "Other," or to provide additional clarity to your inquiry, please provide an explanation below:

I am a current Insight Business customer: Yes No

Please provide a detailed explanation of your inquiry below.

Business Address

*Business:

Website:

*Address:

Address 2:

*City:

*State:

*Zip:

Services to be quoted:

Dedicated Internet Access

Multi-Location Connectivity

Phone Services

Video Services

Website Hosting Services

If this is not the address at which you are requesting service, please provide the address at which installation will be requested:

Installation 1

Address:

Address 2:

City:

State:

Zip:

Installation 2

Address:

Address 2:

City:

State:

Zip:

Additional Information: